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Privacy Policy

At WZ Academy, we’re passionate about helping young athletes reach their full potential through our training programmes. WZ Academy is committed to ensuring your privacy is protected.
This privacy policy will inform you how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This privacy policy explains how WZ Academy Limited (“WZ Academy”, “we”, “us”, “our”) collects data, the types of data we collect, and how we use that data when it is provided to us, both on our website at [http://www.wzacademy.co.uk/] (“Site”) and in conjunction with the various goods and services we provide on our Site. WZ Academy is the controller and responsible for your personal data and is an English company with its registered office at Kemp House, 160 City Road, London, EC1V 2NX.
We will review this privacy policy periodically to reflect any changes in our use of your personal data or the law. It is our practice to notify you by email of any substantive changes to this privacy policy, but we would hope you will review this privacy policy regularly to stay informed about how we handle your personal data.
At all times, you will be subject to our terms of use, which includes your account page and any secure areas of the Site.

1. Purpose

This privacy policy describes our approach to any personal data we may collect from you or that we may receive from a third party, as well as the purposes for which we process the data. This privacy policy outlines your rights. Please take a moment to read and understand this policy. It should be read in conjunction with our website terms and conditions and our cookie policy.
When we reference personal data, we mean any information that relates to an individual who can be distinguished or differentiated from others. The entity can be referenced by a name, an identification number, a unique physical feature, or an online identification number (such as an IP address).
This privacy policy refers to your personal data, whether you provide it to us directly or we receive it from a third party. It does not refer to data obtained from a third-party product or service. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact our Data Protection Officer (DPO) using the following details: DPO@wzacademy.co.uk.

2. How to contact us

If you have any questions or wish to exercise your rights as a data subject as established in this privacy notice, please contact us via one of the following means:

  • On the Site, using the contact form [here].
  • Send us an email at customerservices@wzacademy.com.
  • Write to us: WZ Academy, Customer Services Department, Kemp House, 160 City Road, London, EC1V 2NX.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regular review. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

3. The data we collect about you

 

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data – First name; last name; social media handle.
  • Contact Data – Delivery address; billing address; email address; telephone number.
  • Financial Data – Partial payment card details.
  • Transaction Data – Information about payments you have made; information about products you’ve bought from us.
  • Profile Data – Your username, password, your details, or avatar, such as whether you have previously taken part in a promotion or competitions, should be used to login feedback and survey responses to any Enquiry or Contact Form on the site.
  • Behavioural Data – Your browsing activities and information and interaction with our emails, gained by the use of pixel tags and similar technologies; information regarding when your current and previous sessions started.
  • Technical Data – The device type, along with the IP address and browser type, as well as the geographic location, to be sure you are getting the correct notices.
  • Marketing and Communications Data – Marketing preferences; service communication preferences.

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law, as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data, which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.